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Shipping company and method

• If you
  
  
  order 10 or more items, we will send them by TA-Q-BIN (Sagawa Express).
  In such cases, delivery will not be by post, but by face-to-face delivery or delivery by left-behind delivery service.
  
  Please note that we are unable to accept delivery company or delivery date and time requests.

About shipping charges

• Shipping is a flat rate of 360 yen (tax included) within Japan.
  For single item purchases, shipping is free for orders of two or more items.
  Free shipping conditions may apply depending on the purchase plan. For details, please refer to the various campaign pages.

About the number of days until delivery

• In principle, orders placed by 11:00 a.m. will be shipped the same day. (Excluding Saturdays, Sundays, national vacations, year-end and New Year vacations, etc.) The earliest possible
  delivery date is the next day or the day after that.
  
  
  Next day delivery: Kanto, Kansai, Tokai, Hokuriku areas
  Next day delivery: Hokkaido, Tohoku, Chugoku, Shikoku, Kyushu areas
  
  *Please note that the shipping and delivery dates shown on the product cart screen are estimates.

In case of incomplete delivery

• If delivery is not completed for the customer's convenience, no cancellations or refunds will be made.
  This includes cases such as an incomplete delivery address, refusal to receive the package, long-term absence, failure to post the package, etc.
  We can reship your order within 5 business days from the date it is returned to us by the delivery company, upon payment of a reshipment fee (￥1,100 in Japan, overseas: estimate separately).